QWE2000 Session 5I

Mr. Rakesh Agarwal, Bhaskar Ghosh, Santanu Banerjee & Soumyendu Pal [India]

(Infosys Technologies Ltd)

"Challenges And Experiences In Establishing WebSite Quality (5I)"

Full Technical Paper in QWE2000 CD-ROM

Key Points

Presentation Abstract

Web technology has matured rapidly over the last few years. Previous web benchmarking focused merely on the number of ˘hits÷ that a web site could handle within any given time period. Now that the Internet is mainstream, and literally millions of people utilize the technology, organizations need more meaningful metrics to accurately evaluate technology implementation Businesses looking to capitalize on Internet technology require benchmarks that provide statistics based upon realistic end-user experiences. Statistics of importance include: average wait time for a dynamically generated HTML page to be delivered to an end user under heavy server loads; scalability of a provided web application solution when additional servers are incorporated into an existing server cluster; and maintenance support if a catastrophic server failure occurs. Website testing has much in common with the testing of standard client/server applications. However, there are unique considerations that can affect the focus of testing strategy. In this paper we will discuss some of the factors that determine what to test in a Web site, the special considerations of database-driven Web sites, and how new Web test tools can help.

About the Speaker

Rakesh Agarwal is working with Infosys Technologies Limited, India, in the Education and Research Department for the past 3 years. He has published more than 60 papers in leading conferences and Journals.

Bhaskar Ghosh is working as Associate Vice President in Infosys Technologies Limited, India for the past 4 years. He has lead many projects in his carrier and Heads one of the Development Centers of Infosys.

Santanu Banerjee is a project leaders at Infosys Technologies Limited, India. He has been working on various web projects and currently involved in the design and development of a complete investment portal.

Soumyendu Kishore Pal is working in Infosys Technologies Limited, India. He has worked on number of leading projects and has interest in Web based testing.