13th International Software / Internet Quality Week
(QW2000)
Conference Theme:
New Century, New Beginnings

San Francisco, California USA
30 May 2000 - 2 June 2000

TECHNICAL PROGRAM

NOTE: The program selections, speaker biographies, and presentation abstracts may be incomplete in some instances; this material is being updated constantly. All material presented is based on the best information available and may be subject to change. Updated 20 March 2000.

QUICK ACCESS TO THE FOUR DAY PROGRAM AT QW2000
Pre-Conference Tutorials	Tuesday 30 May 2000
Conference Day 1	Wednesday 31 May 2000
Conference Day 2	Thursday 1 June 2000
Conference Day 3	Friday 2 June 2000
Post Conference Workshops	Friday 2 June 2000
Vendor Demonstration Sessions	Wednesday 31 May 2000 Thursday 1 June 2000
The QW2000 program is linked to speaker biographies and presentation abstracts. Click on a *Speaker* or on a *Title* to read the Presentation Summary and Author Biography. Paper descriptions will appear in a separate popup window.

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T	Tuesday 30 May 2000 PRE-CONFERENCE TUTORIALS
8:30 - 12:00	Tutorial A1 Johanna Rothman (Rothman Consulting Group) [USA] Life as a New Test Manager	Tutorial B1 Norman Schneidewind (Naval Postgraduate School) [USA] A Roadmap to Distributed Client Server Software Reliability Engineering	Tutorial C1 Michael Deck (Cleanroom Software Engineering, Inc.) [USA] Requirements Analysis Using Formal Methods	Tutorial D1 Bill Deibler (SSQC) [USA] Making the CMM Work: Streamlining the CMM for Small Projects and Organizations	Tutorial E1 Ross Collard (Collard & Company) [USA] Test Planning	Tutorial F1 G. Bazzana & E. Fagnoni (ONION s.r.l.) [Italy] Testing Web-based Applications: Techniques for Conformance Testing	Tutorial G1 Ed Kit (Software Development Technologies) Software Testing in the Real World
12:00 - 1:30	TUTORIAL DAY LUNCH AND NETWORKING
1:30 - 5:00	Tutorial A2 Mr. Robert Binder (RBSC Corporation) How to Write A Test Design Pattern	Tutorial B2 John Musa (Consultant) Developing More Reliable Software Faster and Cheaper	Tutorial C2 Tom Gilb (Results, Inc.) Requirements Engineering for Software Developers and Testers	Tutorial D2 Rob Baarda & Tim Koomen (IQUIP Informatica BV) Stepwise Improvement of the Testing Process using TPI(tm)	Tutorial E2 Linda Rosenberg, Ruth Stapko, & Albert Gallo (NASA GSFC) Risk-Based Object Oriented Testing	Tutorial F2 Adrian Cowderoy (MMHQ) Cool Q - Quality Improvement for Multi-Disciplinary Tasks in Website Development	Tutorial G2 Chris Loosley & Eric Siegel (Keynote Systems) Web Application Performance
5:00 - 6:00	Welcome Networking Reception
5:00 - 6:00	Welcome Networking Reception

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Wednesday 31 May 2000 CONFERENCE DAY #1
QW2000 Exhibition: 10:00 AM to 6:00 PM
1 8:30 - 10:00	PLENARY SESSION
	Plenary Session Introduction: Edward Miller (Software Research, Inc.)
	Keynote 1P1: Stu Feldman (IBM) Internet and E-Commerce: Issues and Answers
	Keynote 1P2: Bill Gilmore (Intel Corporation) The Intel Software Corporate Quality Network
10:00 - 10:30	REFRESHMENTS IN EXHIBIT HALL
2 10:30 - 12:00	Vendor Technical Track	Technology Track OO Automation	Applications Track Conformance & Internationalization	Internet Track E-Commerce Experience	Management Track Managing Testing	QuickStart Track
	Session 2V1 Ms. Melissa Borza (Computer Associates) Enterprise Change and Configuration Management	Paper 2T1 Michael Silverstein (SilverMark, Inc.) Automating Testing of Object-Oriented Components Using Intelligent Test Artifacts	Paper 2A1 James Andrews (The Open Group) Automated Conformance Testing for IT & T Product Certification	Paper 2W1 Ted Fuller (Agency.com) Notes From The Front Lines: How to Test Anything and Everything on a Web Site	Paper 2M1 Joel Fleiss (VeriTest) The ABCs of Managing a Software Testing Project	Session 2Q James Bach (Satisfice, Inc.) The Heuristic Approach to Testing
	Session 2V2 Mr. Mark VanName (ZD Labs) Benchmarking the Future	Paper 2T2 James Elder & Ricard Roma-i-Dalfo (Microsoft) Object Based Machine Automation (OSIRIS Project)	Paper 2A2 Juichi Takahashi (Florida Institute of Technology) Is Special Software Testing Necessary Before Releasing Products to an International Market?	Paper 2W2 Steven Porter (API / Independent) From Web Site to Web App: Ensuring Quality in a Complex Environment	Paper 2M2 Johanna Rothman (Rothman Consulting Group) The Influential Test Manager
12:00 - 1:30	CONFERENCE LUNCH AND NETWORKING IN EXHIBIT HALL
3 1:30 - 3:00	Vendor Technical Track	Technology Track Hi-Tech Testing	Applications Track Using Technology	Internet Track WebSite Performance I	Management Track Process Feedback	QuickStart Track
	Session 3V1 Mr. Michael R. Perdue (Software Development Technologies) Automating Test Design and Inspection	Paper 3T1 Robert T. Bauer & Russell F. Ingram (Levetate Design Systems) Building a Parallel Test Environment	Paper 3A1 David W. Carman (Telcordia Technologies) Measuring Test Effectiveness: The Use and Misuse of Test Coverage	Paper 3W1 Alberto Savoia (Velogic Inc.) The Science of Website Load Testing	Paper 3M1 Phil Lones (Lucent Technologies) A Practical Approach to Testing Software in an Evolutionary Delivery Environment	Session 3Q Robert V. Binder (RBSC Corporation) Best Practices for Object-Oriented Systems
	Session 3V2 Mr. Christian Hote (PolySpace) Static Verification of Realtime Software by Abstract Interpretation	Paper 3T2 Robert Oshana (ObjectSpace, Inc.) Performance Engineering of an Embedded System Application	Paper 3A2 Linda Hayes (WorkSoft) Table Driven Testing: Making Automation Accessible	Paper 3W2 B. M. Subraya & S. V. Subrahmanya (Infosys) Performance Testing: A Methodical Approach to E-Commerce Applications	Paper 3M2 Cem Kaner (Attorney At Law) Yes, But What Are We Measuring?
3:00 - 3:30	REFRESHMENTS IN EXHIBIT HALL
4 3:30 - 5:00	Vendor Technical Track	Technology Track Test Automation	Applications Track Production Modes	Internet Track WebSite Performance II	Management Track Intellectual Property	QuickStart Track
	Session 4V1 Mr. Steve Nemzer (VeriTest) Zero Defect or Simship? The Global Testing Challenge	Paper 4T1 Rainer Stetter (Software Factory GmbH ) Software Quality for Embedded Systems	Paper 4A1 William E. Lorensen & James Miller (GE Corporate Research & Development) Visualization Toolkit Extreme Testing: A Production Release Every Day	Paper 4W1 Pat Garverick (Landmark Systems Corporation) Testing the Performance Impact of a Web-based Application	Panel 4P Doug Whitney & Pete Nordquist (Intel Corporation, Home Products Group) Protecting Intellectual Property in an Open Source World PANEL SESSION	Session 4Q Tom Gilb (Result Planning Limited ) Pitiful and Powerful Measures of Software Metrics
	Session 4V2 Mr. John Bowman (Compuware Corporation) Which Comes First: The Process or the Tool?	Paper 4T2 Mark Blackburn & Joseph Fontaine (Software Productivity Consortium) Application of the Test Automation Framework for Model Analysis and Test Generation	Paper 4A2 Kevin VanFlandern (Microsoft, Inc.) Benchmarking Large Windows Based Applications	Paper 4W2 Steven Rabin (Interworld Corp.) eCommerce Performance Management Lifecycle -- Benchmarking, Methodology and Criteria
5:00 - 6:00	EXPO RECEPTION Drinks and hors d'oeuvres are served in the Expo Hall.
7:15	QW2000 SPECIAL EVENT: Baseball at the New Pac Bell Park SF Giants vs. Philadelphia Phillies Ticket Preference Procedure

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Thursday 1 June 2000 CONFERENCE DAY #2
QW2000 Exhibition: 10:00 AM to 6:00 PM
5 8:30 - 10:00	PLENARY SESSION
	Plenary Session Introduction: Edward Miller (Software Research, Inc.)
	Keynote 5P1: Leon J. Osterweil (Unviersity of Massachusetts) Determining the Quality of Electronic Commerce Processes (5P1)
	Keynote 5P2: Mr. Rainer Pirker (IBM / Austria) The Need for Quality -- e-business Performance Testing (5P2)
10:00 - 10:30	REFRESHMENTS IN EXHIBIT HALL
6 10:30 - 12:00	Vendor Technical Track	Technology Track Advanced Techniques I	Applications Track Software Components	Internet Track Internet Time	Management Track Practical Testing	QuickStart Track
	Session 6V1 Mr. Ted Burnett (Watchfire) Why Web QA Is Essential in all Phases of the Development Process	Paper 6T1 Alan Myrvold (Entrust Technologies Limited) Feeling Tcl-ish? Applying Tcl to Real Test Tasks	Paper 6A1 Jean Hartmann & Claudio Imoberdorf (Siemens Corporate Research) Functional Testing of Distributed, Component-Based Software	Paper 6W1 Anand Sundaram (RSW Software, Inc.) Managing E-Business Quality in Internet Time	Paper 6M1 Lisa Crispin (TRIP.com) Guerilla Tool Selection	Session 6Q Tobias G. Mayer (eValid, Inc.) WebSite Testing
	Session 6V2 Michael Aivazis (ParaSoft Corporation) Methods for Effective Unit Testing	Paper 6T2 Elisabeth Hendrickson (Aveo Inc.) Quality in an ASP Environment	Paper 6A2 Jerry Gao, Kamal Gupta & Shalini Gupta (San Jose State University) Design for Testability of Software Components	Paper 6W2 Lisa Crispin (TRIP.com) Stranger in a Strange Land -- Bringing Quality Assurance to a Web Startup	Paper 6M2 Brian Lawrence & Johanna Rothman (Coyote Valley Software / Rothman Consulting, Inc.) Testing in the Dark
12:00 - 1:30	CONFERENCE LUNCH AND NETWORKING IN EXHIBIT HALL
7 1:30 - 3:00	Vendor Technical Track	Technology Track Java	Applications Track COTS	Internet Track WebSite Quality	Management Track Defect Tracking	QuickStart Track
	Session 7V1 Ms. Greta Cohen and Mr. Jim Baack (Superior IS) Outsourced Testing for the Web	Paper 7T1 Andreas Spillner & Ulrich Breymann (Hochschule Bremen) Semantic Differences Between C++ and Java: Consequences for the Review and Test Process	Paper 7A1 Yingxu Wang (Centre for Software Engineering) A Practical New Approach to COTS Testing	Paper 7W1 Jeanette Folkes & Bert Lamar (Ogilvy Interactive) The Challenges of Web Testing	Paper 7M1 Patrick Copeland (Microsoft) Redesigning a Testing Organization for Delivery to the Web	Session 7Q Brian Marick, James Bach & Cem Kaner [USA] Evaluating Test Suites
	Session 7V2 Mr. Bruce Katz (Rational) Test Early, Test Often: Applying Today's Best Testing Practices and Techniques to the Full Software Development Lifecycle	Paper 7T2 Thomas Kern (Segue Software, Inc.) Functional Testing of CORBA based Systems in Java	Paper 7A2 Scott Trappe (Reasoning Inc.) Find the Defects that Traditional Testing Misses with Automated Software Inspection Services	Paper 7W2 Andrea MacIntosh & Wolfgang Strigel (QA Labs Inc.) The Living Creature - Testing Web Applications	Paper 7M2 Rex Black (Rex Black Consulting Services, Inc.) The Fine Art of Writing a Good Bug Report
3:00 - 3:30	REFRESHMENTS IN EXHIBIT HALL
8 3:30 - 5:00	Vendor Technical Track	Technology Track Advanced Techniques II	Applications Track Specifications	Internet Track Commercial Quality	Management Track Certification	QuickStart Track
	Session 8V1 Mr. Jim Bampos (Vanteon) Testing E-Commerce Applications	Paper 8T1 Atif M. Memon, Martha E. Pollack, & Mary Lou Soffa (University of Pittsburgh) [USA] A Planning-Based Approach to GUI Testing	Paper 8A1 John Musa (Consultant) A Good Idea! But How Do We Get People To Use It?	Paper 8W1 Adrian Cowderoy (MMHQ) Technical Quality is Just the Start -- The Real Battle is Commercial Quality	Paper 8M1 D. J. Law (QWest Communications) Certification Programs for Software Quality and Test Professionals	Session 8Q Thomas Drake (ICCI) Testing Network Based Software Systems -- The Future Frontier
	Session 8V2 Mr. Mark Myers (Teradyne SST) A Model-Based Technique for Test Program Creation	Paper 8T2 W. T. Tsai, et. al. (Arizona State University) Automatic Test Case Generation for GUI Navigation (SB1)	Paper 8A2 Giuseppe Lami, Stefania Gnesi, Mario Fusani & Fabrizio Fabbrini (Istituto di Elaborazione dell'Informazione) [Italy] Quality Evaluation of Software Requirements Specifications	Paper 8W2 Steven Watson (CNET Inc.) Quality Assurance Challenges in the Internet Industry	Paper 8M2 Marc Zasada (VeriTest) What Does Application Certification Mean in the Software Industry?
5:00 - 6:30	Nick Borelli, Panel 8P Chair Special Panel Session: ASK THE QUALITY EXPERTS! Stump the Quality Experts If You Can! Post Your Questions LIVE on the Web! QW2000 Advisory Board Members Will Answer All! (In Cooperation With Microsoft Corporation)

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Friday 2 June 2000 CONFERENCE DAY #3
9 8:30 - 10:00	Special General Panel Session	Technology Track UML Methods	Applications Track Risk	Internet Track Link Checking	Management Track Process Innovations	QuickStart Track
	Panel 9P Mr. Brian Lawrence (Panel Chair) Panelists: Ms. Johanna Rothman Esther Derby Maureen O'Hara. How Can I Tell When My Project's in Trouble?	Paper 9T1 Sam Guckenheimer (Rational Software Corporation) Enabling Testable Architectures with UML	Paper 9A1 Rob Baarda (IQUIP Informatica BV) Risk Based Test Strategy	Paper 9W1 Wen-Kui Chang & Shing-Kai Hon (Tunghai University) A Systematic Framework for Ensuring Link Validity under Web Browsing Environments	Paper 9M1 Hong Guo, Graham King, Margaret Ross & Geoffe Stable (Southampton Institute) Using BOOTSTRAP to Improve the Management of Software Process in a Virtual Software Organization?	Session 9Q Otto Vinter (DELTA Danish Electronics, Light & Acoustics) Experience-Based Approaches to Process Improvement
		Paper 9T2 Tim Szymanski (Advanced Software Technologies, Inc.) Quality Starts with Requirements: How the UML Can Help	Paper 9A2 Jerrold Landau (IBM Canada) An Overview of Testing Methodology and Experience at IBM Corepoint Banking Solutions	Paper 9W2 Stephen Kingston (Watchfire) The Web Application Process: Development & Testing	Paper 9M2 Richard Kasperowski (Altisimo Computing) Opportunistic Software Quality
10:00 - 10:30	REFRESHMENTS
10 10:30 - 12:30	PLENARY SESSION
	Plenary Session Introduction: Edward Miller (Software Research, Inc.)
	Keynote 10P1: Marcelo Dalceggio (Banco Rio de la Plata SA) [Argentina] Automated Software Inspection Process QWE'99 Best Presentation
	Keynote 10P2: Sanjay Jejurikar Director of Test for Windows 2000 (Microsoft) Engineering Process of Windows 2000
	Keynote 10P3: Gene Spafford Director, CERIAS (Purdue University) Information Security Requires Assurance
12:30 - 2:00	CONFERENCE LUNCH AND AWARDS PRESENTATION

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Friday 2 June 2000
POST-CONFERENCE WORKSHOPS

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2:00
-
5:00

Technology
Workshop W1

Douglas Hoffmann
(Software Quality Methods LLC) [USA]
Oracle Strategies for Automated Testing

Applications
Workshop W2

Cem Kaner
(Attorney at Law)
Bug Advocacy

Internet
Workshop W3

Edward Miller
(Software Research, Inc.)
Achieving WebSite Quality

Management
Workshop W4

Robert Sabourin
(Purkinje Inc.)
The Effective SQA Manager - Getting Things Done

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SB	Standby Presentations
	Yongzhong Tu (University of Minnesota) An Approach to Testing Component-Based Software (SB2)	Ron Silacci (Lucent Technologies Inc.) Principles of Multi-System Integration (SB3)	Giora Ben-Yaacov (Synopsys Inc.) Effective Software Testing at a Leading Electronic Design Automation (EDA) Company (SB4)

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Vendor Demonstration Sessions
Wednesday 31 May 2000		Thursday 1 June 2000
10:00	ParaSoft	10:00	SilverMark
10:30	Soffront	10:30	LDRA
11:00	SaleView Systems	11:00	Segue
11:30	Teradyne SST	11:30	Teradyne SST
1:00	Software Development Technologies	1:00	Superior IS
1:30	TechExcel	1:30	TechExcel
2:00	MuTek Solutions	2:00	MuTek Solutions
2:30	SilverMark	2:30	Soffront
3:00	eValid Tools & Services	3:00	eValid Tools & Services
3:30	McCabe and Associates	3:30	ParaSoft

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TECHNICAL PROGRAM

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